Returns & Refunds

Effective Date: 01-28-2026

 

We want you to love your purchase.

 

 

Return Window

 

 

Returns are accepted within 30 days of delivery.

 

Items must:

 

• Be unused and unworn

• In original packaging

• Include proof of purchase

 

 

 

Non-Returnable Items

 

 

• Earrings (for hygiene reasons unless defective)

• Custom or personalized items

• Final sale/clearance items

• Gift cards

 

 

 

Refunds

 

 

Refunds are issued to the original payment method after inspection.

 

• Shipping costs are non-refundable.

• Customers are responsible for return shipping unless item is defective.

 

 

 

Damaged Items

 

 

Contact us within 48 hours of delivery at:

Greenvibejewelry@gmail.com 

Subject: Attention {damage product & order number}

Include photos of the item and packaging.